New manager
Professional
Developing Tact and Diplomacy Skills for Professional Interaction
- 90 mins
This course focuses on developing Tact and Diplomacy skills for effective professional interaction. Learners will explore the definition, importance, and language of Tact and Diplomacy, recognize their effective and ineffective use in the workplace, and practice developing and applying these skills through real-world scenarios and role-playing exercises.
Learning Outcomes
At the end of the course, the learner would be able to:
- Define Tact and Diplomacy and apply them effectively in the workplace.
- Recognize when to use Tact and Diplomacy and avoid their ineffective use.
- Demonstrate Tact and Diplomacy qualities and apply them in workplace scenarios.
- Evaluate and develop an action plan to enhance Tact and Diplomacy skills.
- Use Tact and Diplomacy skills to promote positive communication, build relationships, and achieve professional goals.
Course Outline
Below are the modules for the course:
- Introduction to Tact and Diplomacy
- Recognizing Tact and Diplomacy in Action
- Developing Tact and Diplomacy Skills
New manager
Professional
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