New manager
Professional
Mastering Effective Communication for Successful Outcomes
- 90 mins
Learn the key principles of successful communication. Develop active listening skills, body language, and tone of voice to convey your message. Practice techniques to overcome communication barriers and build strong relationships.
Learning Outcomes
At the end of the course, the learner would be able to:
- Differentiate between verbal, nonverbal, written, and visual communication, and explain their respective strengths and weaknesses.
- Identify common barriers to effective workplace communication, such as language, cultural, or physical barriers, and implement strategies to overcome them.
- Articulate the benefits of clear and concise communication in the workplace, including improved productivity, better relationships with colleagues, and decreased misunderstandings.
- Choose the appropriate communication channels for different scenarios, such as email, phone, or in-person meetings, and understand the advantages and disadvantages of each.
- Implement effective communication strategies, such as active listening, using clear language, and being mindful of nonverbal cues, in their day-to-day interactions with colleagues and superiors.
- Describe the negative consequences of poor communication in the workplace, including decreased productivity, missed deadlines, and damaged relationships.
Course Outline
Below are the modules for the course:
- Understanding Workplace Communication
- The 4 Types of Communication
- Overcoming Communication Barriers
- Managing Effective Workplace Communication
- Consequences of Ineffective Communication
New manager
Professional
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